All Systems Operational

About This Site

Welcome to Cartesia AI's status page. Here you'll find real time updates regarding any active incidents that might be affecting the API or Playground.

Text to Speech (TTS) Operational
90 days ago
99.99 % uptime
Today
Text to Speech (US) Operational
90 days ago
100.0 % uptime
Today
Text to Speech (EU) Operational
90 days ago
100.0 % uptime
Today
Text to Speech (APAC) Operational
90 days ago
99.99 % uptime
Today
Speech to Text (STT) Operational
90 days ago
100.0 % uptime
Today
Speech to Text (US) Operational
90 days ago
100.0 % uptime
Today
Speech to Text (EU) Operational
90 days ago
100.0 % uptime
Today
Speech to Text (APAC) Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Voice Cloning Operational
90 days ago
100.0 % uptime
Today
Voice Agents Operational
90 days ago
99.57 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 16, 2026

No incidents reported today.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
Resolved - This incident has been resolved.
Mar 13, 20:45 UTC
Identified - A mitigation and additional observability have been deployed. We are actively monitoring for recovery and are seeing connections recover.
Mar 13, 20:22 UTC
Investigating - We are experiencing intermittent connectivity issues affecting voice agent sessions due to degradation at an upstream infrastructure provider. Some calls may fail to connect or drop unexpectedly.
Mar 13, 14:02 UTC
Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
Resolved - This incident has been resolved by Clerk.
Mar 10, 17:49 UTC
Monitoring - We're currently experiencing degraded login functionality on play.cartesia.ai due to an issue with our authentication provider, Clerk. We're monitoring the situation and you can also track their status at: https://status.clerk.com/
Mar 10, 16:45 UTC
Resolved - Duration: March 10, 2026, 9:00 AM PST - 9:14 PM PST

Impact: Runtime logs for Line agent calls made during this time period were not available via the dashboard or API. Call processing was not affected.

Resolution: Our engineering team identified the root cause as an upstream breaking change from an infrastructure provider that disrupted our log ingestion pipeline. A hotfix was deployed and log collection has been fully restored. All logs from the affected window have also now been recovered and backfilled.

Next Steps: We are conducting a postmortem to improve reliability and detection speed moving forward.

Mar 10, 16:00 UTC
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Postmortem - Read details
Mar 10, 23:58 UTC
Resolved - The issue has been resolved
Mar 5, 06:01 UTC
Identified - We have identified the issue and patched a possible fix. We are continuing to monitor the issue.
Mar 5, 05:40 UTC
Investigating - We are currently investigating elevated Time to First Audio (TTFA) for api.cartesia.ai in the APAC region. Customers may be experiencing longer-than-expected delays before audio begins streaming.
Mar 5, 04:55 UTC
Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.