Resolved -
This incident has been resolved.
Apr 2, 21:28 UTC
Monitoring -
An upstream infrastructure provider identified a DNS resolution issue affecting WebSocket connections to voice agent deployments. A mitigation has been put in place and failure rates have recovered fully. We are continuing to monitor.
Apr 2, 21:22 UTC
Investigating -
We are currently investigating this issue.
Apr 2, 20:07 UTC
Resolved -
Our application was deployed on a node that had falsely configured networking setup, resulted in degradation of our TTS service in the US. Customers may see elevated connection errors and false rate limiting errors. The incident happened between 9:04AM and 9:08AM PT.
Apr 1, 16:00 UTC