Resolved -
This incident has been resolved.
Mar 13, 20:45 UTC
Identified -
A mitigation and additional observability have been deployed. We are actively monitoring for recovery and are seeing connections recover.
Mar 13, 20:22 UTC
Investigating -
We are experiencing intermittent connectivity issues affecting voice agent sessions due to degradation at an upstream infrastructure provider. Some calls may fail to connect or drop unexpectedly.
Mar 13, 14:02 UTC