Resolved -
The issue has been resolved
Mar 5, 06:01 UTC
Identified -
We have identified the issue and patched a possible fix. We are continuing to monitor the issue.
Mar 5, 05:40 UTC
Investigating -
We are currently investigating elevated Time to First Audio (TTFA) for api.cartesia.ai in the APAC region. Customers may be experiencing longer-than-expected delays before audio begins streaming.
Mar 5, 04:55 UTC
Resolved -
The incident has been resolved
Feb 26, 23:20 UTC
Update -
We confirmed that the fix had been rolled out and TTS generation quality should resume to normal. We are continuing to monitor the situation to ensure that the incident had been resolved.
Feb 26, 23:11 UTC
Monitoring -
We have rolled out a fix globally that should slowly take place over the next 10-15 minutes.
Feb 26, 22:44 UTC
Update -
We are continuing to work on a fix for this issue. A resolution is expected in 1 hour.
Feb 26, 22:14 UTC
Update -
We are continuing to work on a fix for this issue.
Feb 26, 21:08 UTC
Identified -
We have identified a degradation in speech generation quality for requests using public voices since 6:30 PM PST on February 25.
Feb 26, 20:45 UTC
Resolved -
After monitoring, this incident appears to be fully resolved and TTFAs should be at normal levels.
Feb 23, 15:42 UTC
Update -
We've rolled out a mitigation globally and are now currently monitoring TTFAs to ensure that we've resolved the incident fully.
Feb 23, 15:31 UTC
Identified -
We have identified the component causing and are in the process of rolling a mitigation for it.
Feb 23, 14:54 UTC
Investigating -
Investigating: We are currently investigating elevated Time to First Audio (TTFA) for api.cartesia.ai in the APAC and US region. Customers may be experiencing longer-than-expected delays before audio begins streaming, and in some cases inter chunk latency. We are actively working to identify the root cause and will provide updates as we learn more.
Feb 23, 09:00 UTC