Resolved -
This incident has been resolved.
Apr 2, 21:28 UTC
Monitoring -
An upstream infrastructure provider identified a DNS resolution issue affecting WebSocket connections to voice agent deployments. A mitigation has been put in place and failure rates have recovered fully. We are continuing to monitor.
Apr 2, 21:22 UTC
Investigating -
We are currently investigating this issue.
Apr 2, 20:07 UTC