Resolved -
This incident has been resolved. All voice agent call recordings should be visible on the playground. Please let us know if you continue to experience any issues.
May 13, 03:35 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 12, 23:29 UTC
Update -
We deployed some mitigations and most services are restored. The only degradation we face is that voice agent call recordings are currently delayed.
May 12, 23:26 UTC
Update -
Agent call recordings are now available with delay in availability. We're actively working on resolving other affected services.
May 12, 21:56 UTC
Investigating -
We are noticing issues with some services that require a path to blob stores:
The following are impacted: - Voice agent call recordings (creating and downloading) - Voice Cloning Creation - Pro Voice Cloning
The following are *NOT impacted*: - Our TTS API - The voice agent call will complete (just no call recordings)
May 12, 21:28 UTC
Resolved -
We have confirmed the fix had its intended effect. This incident is resolved.
May 5, 22:10 UTC
Update -
We have identified and mitigated the issue. We are monitoring the fix.
May 5, 21:56 UTC
Investigating -
We are currently investigating an issue with playground pages taking a long time to load. Initial investigation indicates the issue started at 2:37 PM PT (10m ago).
May 5, 21:48 UTC