Resolved -
After monitoring, this incident appears to be fully resolved and TTFAs should be at normal levels.
Feb 23, 15:42 UTC
Update -
We've rolled out a mitigation globally and are now currently monitoring TTFAs to ensure that we've resolved the incident fully.
Feb 23, 15:31 UTC
Identified -
We have identified the component causing and are in the process of rolling a mitigation for it.
Feb 23, 14:54 UTC
Investigating -
Investigating: We are currently investigating elevated Time to First Audio (TTFA) for api.cartesia.ai in the APAC and US region. Customers may be experiencing longer-than-expected delays before audio begins streaming, and in some cases inter chunk latency. We are actively working to identify the root cause and will provide updates as we learn more.
Feb 23, 09:00 UTC
Resolved -
This incident has been resolved.
Feb 19, 18:41 UTC
Monitoring -
Our provider has rolled out a fix and we are monitoring the recovery.
Feb 19, 18:00 UTC
Investigating -
Some users are having trouble signing in; some users are experiencing latency in signin. Our provider Clerk has an incident page here: https://status.clerk.com/
API and API authorization is unaffected; this is only on play.cartesia.ai and docs.cartesia.ai
Feb 19, 17:12 UTC